HydroSeal Privacy Policy

HydroSeal Paver Sealing ("HydroSeal," "we," "us," or "our") respects your privacy. This policy explains what information we may collect when you use our website, request a quote, call, text, email, or otherwise contact us, and how we use that information.

Information We Collect

Depending on how you interact with us, we may collect:

• Name, phone number, email address, and property address
• Information about your paver, travertine, cleaning, or restoration project
• Photos, measurements, notes, or other information you choose to provide
• Appointment, estimate, invoice, and service history
• Website usage information such as browser type, device information, pages viewed, referring source, and approximate location derived from an IP address
• Call, form, and advertising-conversion information used to understand how customers find us

How We Use Your Information

We may use information to:

• Respond to quote requests, questions, calls, texts, and emails
• Prepare estimates and provide service information
• Schedule and perform services
• Provide invoices, warranty information, and customer support
• Improve our website, services, customer experience, and advertising
• Measure website visits, phone calls, form submissions, and advertising performance
• Protect our website and business against fraud, abuse, or security issues

Cookies, Analytics, and Advertising

HydroSeal may use cookies, pixels, analytics tools, call-tracking tools, and similar technologies to understand website usage and advertising performance. These tools may collect information about your device, browser, website activity, and interactions with our ads.

We may use services such as Google Analytics, Google Ads, and other advertising or measurement platforms. Those providers process information under their own privacy policies and terms.

Service Providers

We may provide information to service providers that help us operate our business, such as website hosting, analytics, advertising measurement, scheduling, CRM, invoicing, communications, call tracking, and similar business tools. We provide only information reasonably necessary for those providers to perform services for us.

We do not sell your personal information. We do not share personal information with third parties for their own independent marketing purposes.

Text Messages and Mobile Information

If you provide a mobile number or contact us by text, we may use that number to respond to your inquiry, discuss your project, schedule service, provide service-related updates, or follow up on a requested estimate.

Mobile opt-in information and consent are not sold or shared with third parties for their own marketing or promotional purposes. Message and data rates may apply depending on your carrier and plan. You may ask us to stop text communications at any time.

Data Retention and Security

We retain information for as long as reasonably necessary for estimates, services, customer support, recordkeeping, legal obligations, warranty administration, and legitimate business purposes. We use reasonable administrative and technical safeguards, but no method of electronic storage or transmission is completely secure.

Your Choices

You may contact us to:

• Ask what personal information we have about you
• Request correction or deletion of information where appropriate
• Opt out of non-essential future communications

You can also control cookies through your browser settings and may use privacy controls offered by advertising and analytics providers.

Children's Privacy

Our website and services are intended for homeowners and other adults seeking property services. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. The current version will be posted on this page with the date it was last updated.

Contact Us

HydroSeal Paver Sealing
Phone: (904) 537-5000
Email: info@hydrosealpavers.com